Topics: survival analysis. Event history analysis. Failure and churn analysis. Parametric, semiparametric, and nonparametric models: proportional hazards, accelerated failure time, exponential, piecewise exponential, Weibull, lognormal and Cox regression. Customer churn analysis. Censored and truncated data. Limited dependent variable and Tobit models.
Code: R / Tool: RStudio
Limited dependent variable
Dealing with censored and truncated datasets is often the case in survival analysis.
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Survival analysis
Survival analysis in biostatistics, medical science, and epidemiology, reliability analysis in engineering, duration models within economics, churn models within marketing, event history analysis within sociology, demography, psychology and political science. Without applying all the concepts of survival analysis, the case provides an overview of all the techniques: non-parametric, semi-parametric, parametric models, advanced techniques, a recapitulation section and a terminology section.
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The relationship between churn and Customer Lifetime Value (CLV)
Survival analysis applied to customer churn.
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